.rw-chat-fab{
  position:fixed;right:18px;bottom:18px;z-index:860;
  width:56px;height:56px;border-radius:50%;border:none;cursor:pointer;
  background:linear-gradient(135deg,#D4AF37,#B8922A);color:#111;font-size:1.4rem;
  box-shadow:0 8px 24px rgba(0,0,0,.35);display:flex;align-items:center;justify-content:center;
}
.rw-chat-fab .rw-chat-badge{
  position:absolute;top:-4px;right:-4px;min-width:18px;height:18px;padding:0 5px;
  background:#ee4d2d;color:#fff;border-radius:10px;font-size:.65rem;font-weight:800;
  display:none;align-items:center;justify-content:center;
}
.rw-chat-fab.has-unread .rw-chat-badge{display:flex}
.rw-chat-panel{
  position:fixed;right:18px;bottom:84px;z-index:861;width:min(380px,calc(100vw - 24px));
  height:min(560px,calc(100vh - 110px));background:#161616;border:1px solid #2a2a2a;
  border-radius:16px;display:none;flex-direction:column;overflow:hidden;
  box-shadow:0 16px 48px rgba(0,0,0,.45);color:#F2EDE3;
}
.rw-chat-panel.open{display:flex}
.rw-chat-head{
  display:flex;align-items:center;gap:10px;padding:12px 14px;background:#111;
  border-bottom:1px solid #2a2a2a;flex-shrink:0;
}
.rw-chat-head b{flex:1;font-size:.92rem}
.rw-chat-head button{background:none;border:none;color:#aaa;font-size:1.1rem;cursor:pointer}
.rw-chat-msgs{flex:1;overflow-y:auto;padding:12px;display:flex;flex-direction:column;gap:8px}
.rw-chat-empty{margin:auto;text-align:center;color:#888;font-size:.85rem;padding:20px}
.rw-chat-bubble{max-width:82%;padding:8px 10px;border-radius:12px;font-size:.85rem;line-height:1.4}
.rw-chat-bubble.cliente{align-self:flex-end;background:#2a2200;color:#F2EDE3}
.rw-chat-bubble.loja{align-self:flex-start;background:#222;color:#eee}
.rw-chat-bubble img{display:block;max-width:220px;border-radius:8px;margin-bottom:6px}
.rw-chat-prod{
  display:flex;gap:8px;align-items:center;background:rgba(255,255,255,.06);
  border-radius:8px;padding:6px;margin-bottom:6px;text-decoration:none;color:inherit;
}
.rw-chat-prod img{width:40px;height:40px;object-fit:cover;border-radius:6px;margin:0}
.rw-chat-prod small{display:block;color:#D4AF37;font-weight:700}
.rw-chat-ctx{padding:8px 10px;background:#111;border-bottom:1px solid #2a2a2a;flex-shrink:0}
.rw-chat-pedido{background:#1c1c1c;border:1px solid #333;border-radius:10px;padding:10px}
.rw-chat-pedido-tit{font-size:.72rem;color:#aaa;margin:0 0 8px}
.rw-chat-pedido-row{display:flex;gap:10px;align-items:flex-start}
.rw-chat-pedido-row img,.rw-chat-pedido-row .ph{
  width:52px;height:52px;object-fit:cover;border-radius:8px;flex-shrink:0;background:#222;
}
.rw-chat-pedido-row .ph{display:flex;align-items:center;justify-content:center}
.rw-chat-pedido-row div{font-size:.75rem;color:#ddd;line-height:1.45}
.rw-chat-pedido-id{display:flex;align-items:center;gap:6px;flex-wrap:wrap}
.rw-chat-copy{border:none;background:#2a2a2a;color:#D4AF37;border-radius:4px;cursor:pointer;padding:0 5px;line-height:1.4}
.rw-chat-pedido-st{font-weight:800;color:#60a5fa;margin-top:2px}
.rw-chat-pedido-st.ok{color:#ee4d2d}
.rw-chat-pedido a{display:block;margin-top:8px;font-size:.75rem;color:#5b9bd5;text-decoration:none;font-weight:700}
.rw-chat-time{display:block;font-size:.65rem;color:#888;margin-top:4px}
.rw-chat-form{display:flex;gap:6px;padding:10px;border-top:1px solid #2a2a2a;background:#111;flex-shrink:0}
.rw-chat-form textarea{
  flex:1;resize:none;min-height:40px;max-height:90px;padding:8px 10px;
  background:#0d0d0d;border:1px solid #333;border-radius:10px;color:#fff;font:inherit;
}
.rw-chat-form button,.rw-chat-file{
  border:none;border-radius:10px;cursor:pointer;background:#222;color:#D4AF37;
  width:40px;height:40px;display:flex;align-items:center;justify-content:center;flex-shrink:0;
}
.rw-chat-form .rw-send{background:linear-gradient(135deg,#D4AF37,#B8922A);color:#111;font-weight:800}
.rw-chat-file input{display:none}
.rw-chat-preview{padding:0 10px 8px;background:#111;font-size:.75rem;color:#aaa;display:none}
@media(max-width:600px){
  .rw-chat-panel{right:8px;left:8px;width:auto;bottom:80px}
}